Citizens Service Center 1675 W. Garden of the GodsColorado Springs, CO 80907(719) 636-0000Hours: 8 - 5 WeekdaysExcept Holidays
Lorraine Center301 E. Iowa Ave.Fountain, CO 80817(719) 444-8303Hours: 8 - 4:30 WeekdaysExcept Holidays
Family Visitation Center701 E. Boulder St.Colorado Springs, CO 80903(719) 444-5898Hours: 9 - 7 Mon - ThursHours: 9 - 5 FriHours: 9 - 3 SatExcept Holidays
To Report Child Abuse or Neglect:
719-444-5700 or e-mail
To Report Adult Abuse or Neglect:
719-444-5755 or e-mail
Apply and Check
Your Benefits Online (PEAK)
Fraud Hotline: 719-520-6903
Request For Records Form
Effective 3/15/10, DHS will replace only one EBT/Quest card for clients every six-month period. Any further card replacements need to be requested through J.P. Morgan at 1.888.328.2656.
For Specific Information Related To Ongoing Family Medical Cases, Please Call: 719-444-5349
Welcome to the Family Medicaid Information page for El Paso County Department of Human Services. Medicaid programs for low-income families include eligible adults and children age 0 through 18. Children must be residing in the home more than fifty percent of the time. Eligibility is then based on citizenship, legal residence, and household income.
Medicaid provides medical benefits including inpatient and outpatient hospital, physician services, well child checks, immunizations, vision care including prescription glasses, prescription drugs, dental and mental health care. For adults over age 21 dental and vision benefits may be limited. Adults may incur a co-pay for services. It is important to obtain a primary doctor and to see them for all medical needs that are not emergencies. The hospital emergency room should only be used for life or limb threatening illness or injury. Remember – if your doctor can treat your illness or injury in the office, Medicaid may not pay emergency room costs and you will be responsible for paying the bill. The primary care doctor will arrange referrals for other medical services.