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Human Services
Locations

Citizens Service Center 
1675 W. Garden of the Gods
Colorado Springs, CO  80907
(719) 636-0000
Hours: 8 - 5 Weekdays
Except Holidays

Lorraine Center
301 E. Iowa Ave.
Fountain, CO  80817
(719) 444-8303
Hours: 8 - 4:30 Weekdays
Except Holidays

Calhan Office
328 10th Street
Calhan, CO  80808
(719) 520-7897
Hours: 10 - 4:00 Wednesdays

Except Holidays

Family Visitation Center
701 E. Boulder St.
Colorado Springs, CO 80903
(719) 444-5898
Hours: 9 - 7 Mon - Thurs
Hours: 9 - 5 Fri
Hours: 9 - 3 Sat
Except Holidays

Important Information

To Report Child Abuse or Neglect:

 719-444-5700 or e-mail

childabusereport@elpasoco.com

 

To Report Adult Abuse or Neglect:

719-444-5755 or e-mail

DHS-APS@elpasoco.com

 

Apply and Check

Your Benefits Online (PEAK)

 

 Food Stamps & Family Medical Ongoing Customer Service Line    

719-444-5124

 

Fraud Hotline: 719-520-6903

 

Request For Records Form

 

Effective 3/15/10, DHS will replace only one EBT/Quest card for clients every six-month period. Any further card replacements need to be requested through J.P. Morgan at 1.888.328.2656.

Adult financial

Below is a brief description of Adult Financial, Adult Medical, MSP and Long Term Care Programs administered by Aging and Adult Services staff. Children's Buy-In and MAGI Adult (Family Medicaid Programs) are administered by Economic Assistance staff. This information will help you determine the correct application to use when applying for benefits. This information will assist you in determining which program is most suited to your needs or situation. For additional information on Colorado Benefits and Applications for Assistance Apply and Check Your Benefits Online (PEAK) or print out the Colorado Assistance Programs Application. Applications maybe mailed in, dropped off or submitted in person for a face to face interview Monday through Friday on a walk-in basis between the hours of 8 AM and 3:30 PM at El Paso County Department of Human Services, 1675 W. Garden of the Gods Rd, 3rd Floor at the Citizens Service Center.

Elder Abuse Mandatory Reporting:  www.coloradoaging.com

State Aid to the Needy Disabled-AND/ NO MEDICAID

The Aid to the Needy Disabled (AND) program provides cash assistance to low income Colorado residents, age 18 and over, who have at least a six month total disability that precludes them from working.   

  • Pays maximum monthly cash benefit of $175 gross a month effective 7-1-2011
  • Must be 18-59 years of age
  • Must be a citizen of the United States, a naturalized citizen, or an eligible legal resident
  • Resource/asset limit $2000
  • Must apply for SSI at the Social Security Office
  • Must be or expected to be totally disabled for 6 months or more
  • Med-9 report must be completed by: A Colorado licensed or certified M.D., D.O, PA (physician’s assistant), advance practice nurse, RN, Optometrist or Psychiatrist  
  • $50 Voucher is provided to pay for examination

Other Requirements

  • You will need to provide a doctor's form verifying your disability will last at least 6-months and a statement that your disability precludes you from working any job. You can print the doctor's form, which is called a MED 9 and take it to your doctor.
  • To receive AND benefits, you must sign an IM-14 form saying you will repay AND benefits with the SSI benefits you are eligible to receive in the same month. Your lump sum SSI check will go to the county to repay the AND program. 
     
    For More Information On The AND Program

State Aid to the Blind-AB/ NO MEDICAID

The Aid To The Blind (AB) program provides cash assistance to low-income Colorado residents, age 18 and over, who have at least a six-month total disability that precludes them from working:

  • Pays maximum monthly cash benefit of $175 gross a month effective 7-1-2011
  • Must be 18-59 years of age
  • Must be a citizen of the United States, a naturalized citizen, or an eligible legal resident
  • Resource/asset limit $2000
  • Must apply for SSI at the Social Security Office
  • Must be or expected to be totally disabled for 6 months or more
  • AB-5 report must be completed by: A Colorado licensed or certified M.D., D.O, PA (physician’s assistant), advance practice nurse, RN, Optometrist or Psychiatrist
  • $50 Voucher is provided to pay for examination

Other Requirements

  • You will need to provide a doctor's form verifying:
    • Less than a 10% visual acuity in the better eye with corrections; or
    • Not more than 20/200 central vision acuity in the better eye with correction.
    • You can print the doctor's form, which is called an AB-5 and take it to your doctor.
  • To receive AB benefits, you must sign an IM-14 form saying you will repay AB benefits with the SSI benefits you are eligible to receive in the same month. Your lump sum SSI check will go to the county to repay the AB program. 
     
    For More Information On The AB Program

Old Age Pension-OAP

The Old Age Pension (OAP) program provides cash assistance and may provide medical benefits for low-income adults age 60 or older:

  • Must be 60 years of age or older
  • Must be lawfully in the U.S. for 5 consecutive years
  • Maximum grant is $748 minus any existing earned/unearned income received by client or spouse, including any Social Security incomeMedicare premium may be paid by the State
  • Medicare premium may be paid by the State
  • Resource limit $2000 for an individual, $3000 a couple
  • Colorado OAP Health Care Program benefits for 60 - 64 year olds, Medicaid for clients 65 or older

OAP Medicaid

For More Information On The OAP Program

Home Care Allowance

Home Care Allowance (HCA) provides financial assistance to individuals with functional limitations not receiving other Adult Financial services. The purpose of this allowance is to secure services for an individual, which can help him/her remain in his/her home. A Single Entry Point agency will determine the functional capacity and need:

  • Provides assistance with activities of daily living
  • Must have your own designated provider
  • A referral from DHS has to be initiated
  • Rocky Mountain Health Care Services must do an HCA assessment

Long Term Care

The Long Term Care program is available to individuals who are Medicaid eligible and at risk of placement in a skilled nursing facility, alternative care facility, hospital stays of thirty days or more; or intermediate care facility for individuals with developmental disabilities:

Assisted Living ( ACF), Nursing Home (NF), 30 day Med

  • Assisted Living ( ACF), Nursing Home (NF), 30 day institutionalized Med
  • Must meet citizenship, income, resource, disability, and level of care criteria
  • When all criteria are met Medicaid benefits are approved/ provider payments can be made
  • Income maximum $2163 a month, an Income Trust can be established if income exceeds $2163 but is below $6636. Income trust cannot be used for 30 day med stays in hospital effective 1-1-2014
  • Resource/asset limit $2000 per individual, $119,240 for married couples if only one spouse is seeking long term care (includes $2000 for LTC applicant) effective 1-1-2014
  • Resource limit is $3000 for a couple if both are applying
  • Resource limit is $4000 if a couple is applying and are in the same room in nursing home
  • Married couples who are separated are still considered married for LTC eligibility
  • Level of care is determined by a case management agency
  • May need to complete additional Medicaid Disability Application - process can take up to 70 days
  • For nursing home cases all gross income except $50 or $90 if receives VA goes toward cost of care
  • Medicare premium may be paid by the State
  • A community spouse may be eligible for additional income from Medicaid spouse

For More Information on Long-Term Care 

Home Community Based Services (HCBS)

The Home Community Based Services (HCBS) is a Long Term Care program providing services that allow individuals to remain in the community for as long as possible.  HCBS provides additional benefits to specific populations including:

  • Children’s HCBS Waiver
  • HCBS-Children with Autism Waiver
  • Children’s Extensive Support
  • HCBS- Persons with Brain Injury
  • HCBS- Colorado Mental Health Services
  • HCBS- Persons living with AIDS
  • HCBS- Persons who are Elderly, Blind and Disabled
  • Supportive Living Services
  • Waiver for Persons Developmentally Disabled
  • Children's Life Behavior and Illness 

For specific qualifications for HCBS programs please contact Aging and Adult Services, El Paso County Department of Human Services. (Contact 4448040)

Long-Term Care Services & Special Programs 

Adult Medical

SSI- Medicaid/1634 & SSI/CO Supp

Supplemental Security Income (SSI) Mandatory/1634 Medicaid provides Medicaid benefits if the Social Security Administration (SSA) determines they are eligible for SSI.  Income, expenses and resources are determined by SS:

  • Must be receiving Supplemental Security Income- SSI
  • May qualify for additional cash assistance up to $721 a month minus existing SSI income received by client, spouse or parent effective 1-1-2014
  • Resource/asset limit $2000
  • Medicaid approved with SSI approval letter from Social Security-NO APPLICATION REQUIRED
  • Automatic Medicaid coverage if receive at least $1 SSI

MAGI ADULTeffective 1-1-2014 Family Medicaid category

    • Be age 19 through 64 and not have a Medicaid dependent child
    • Income limit of $1274 (133%) of Federal Poverty Level
    • State AND benefits of $175 are excluded
    • Not be eligible for any other Medicaid category
    • Not eligible for Medicare

Adult Buy-In (Medicaid Buy-In for Working Adults with Disabilities) effective 3-1-2012

    • Adult age 16 but less than 65 years of age
    • Must have partial or full time employment
    • Must have a qualifying disability
    • Income of limit of 450% of Federal Poverty Level with certain income deductions
    • No resource limit
    • Receive regular Medicaid benefits
    • Premium payments are based on income on a sliding scale

Children’s Buy-In (Medicaid Buy-In for Children with Disabilities) effective 7-1-2012

    • This is a family Medicaid Assistance Program benefit
    • Child is under age 19
    • Child has a qualifying disability
    • Adjusted family income is at or below 300% of Federal Poverty Level
    • No resource limit
    • Child(ren) enrolled will receive regular Medicaid benefits
    • Premium payments are based on adjusted monthly income on a sliding scale


MSP -Medicare Savings Programs

Medicare Savings programs may help persons receiving Medicare Part A by paying the premiums of various Medicare programs:

QMB (Qualified Medicare Beneficiary)

  • Only pays for monthly Medicare premiums, deductibles and co-insurance
  • Eligibility begins the month after the application is approved
  • Prescriptions are covered under Medicare D
  • Must currently be eligible for Medicare A
  • Income for individual $978, $1313 for couple
  • Resources $8660 for an individual, $13,750 for a couple effective 1-1-2014

SLMB (Special Low Income Medicare Beneficiary)

  • Only pays Medicare Part B premium only
  • Benefit may go retroactive 90 days
  • Must currently be eligible for Medicare Part A
  • Income $1169 for an individual, $1571 for a couple
  • Resources $8660 for an individual, $13,750 for a couple effective 1-1-2014

QI-1 (Qualified Individuals)

  • Only pays Medicare Part B premium
  • Benefit may go retroactive 90 days
  • Must currently be eligible for Medicare Part A
  • Income $1313 for an individual, $1765 for couple
  • Resources $8660 for an individual, $13,750 for a couple effective 1-1-2014

QDWI

    • Cover Medicare Part A 
    • Not eligible for SSDI because of earnings
    • Cannot be eligible for any other Medicaid category
    • Income $1935 for an individual, $2605 for couple
    • Resources $4000 for an individual, $6000 for couple

 

Here are additional resources that are available: